Staff

Executive Director

135×135 CIR StaffPics-Bedord

Tim Bedford

Executive Director
I am a Certified Psychiatric Rehabilitation Practitioner and have worked in the Mental Health Services Field for nearly 20 years. I contributed to the design and development of Central Iowa Recovery and was its actual first employee hired on April 10, 2012 as the Executive Director. I am also a contracted employee of The Center for Psychiatric Rehabilitation of Boston University as a Certified Program Development Consultant and Skills Trainer. I have been involved in the Intensive Psychiatric Rehabilitation Service Program in Iowa since its origin and continue to strive to improve services, as well as service provision, to individuals experiencing symptoms from mental illness.

Office Staff

Deb Rohlfs

Deb Rohlfs

Clinical Director
Deb Rohlfs is the Clinical Director at Central Iowa Recovery. She is a Licensed Mental Health Counselor as well as a Qualified Psychiatric Rehabilitation Practitioner. She received her Master’s Degree from the University of South Dakota. She comes to Central Iowa Recovery with 12 years’ experience in the substance abuse and mental health field. To contact Deb you can call at 515-297-4386 or e-mail at drohlfs@centraliowarecovery.org.
stephanie huber

Stephanie Huber

Administrative Assistant
I have been the Administrative Assistant/Billing Clerk for Central Iowa Recovery since February 2016. I handle the day to day needs of our main office and assist practitioners from our other offices with their needs. I work closely with our CEO, Clinical Director and practitioners to insure proper insurance billing and payment. I have 10+ years of experience in front office management and patient/client customer service. When not working I am spending time with my husband and our two daughters. I am located in our main office in Webster City and can be reached at 515-832-9550.

Audubon County

Shawn Bennett

Shawn Bennett

Qualified Psychiatric Rehabilitative Practitioner
I have been with Central Iowa Recovery since July of 2016. I have an AAS in Administrative Assistant from DMACC and a Bachelor’s in Psychology with a minor in Education and Training from Buena Vista University. As a Qualified Psychiatric Rehabilitative Practitioner, I enjoy the opportunity to assist others in making lasting changes in their life from within, discover more about themselves and own the decisions they make in their goal of recovery. Reach me at sbennett@centraliowarecovery.org or 515-460-2222.

Boone County

shannon hoover

Shannon Hoover

Qualified Psychiatric Rehabilitation Practitioner
I am a Qualified Psychiatric Rehabilitation Practitioner that works in Boone, Story and Hamilton County. I graduated from Buena Vista with a Human Service degree. I believe in letting the client show me the path to their recovery and work more as a guide to help them get to their best self. In my spare time I like to scrapbook, read and binge watch series on Netflix. I can be reached at shoover@centraliowarecovery.org or 515-298-3490.
Shawn Bennett

Shawn Bennett

Qualified Psychiatric Rehabilitative Practitioner
I have been with Central Iowa Recovery since July of 2016. I have an AAS in Administrative Assistant from DMACC and a Bachelor’s in Psychology with a minor in Education and Training from Buena Vista University. As a Qualified Psychiatric Rehabilitative Practitioner, I enjoy the opportunity to assist others in making lasting changes in their life from within, discover more about themselves and own the decisions they make in their goal of recovery. Reach me at sbennett@centraliowarecovery.org or 515-460-2222.
jennifer hightshoe

Jennifer Hightshoe

Peer Support Specialist
Is a peer support specialist for Boone County. She is an alumni of the IPR program and has lived experience. She enjoys helping other work through their recovery.

Carroll County

shannon hoover

Shannon Hoover

Qualified Psychiatric Rehabilitation Practitioner
I am a Qualified Psychiatric Rehabilitation Practitioner that works in Boone, Story and Hamilton County. I graduated from Buena Vista with a Human Service degree. I believe in letting the client show me the path to their recovery and work more as a guide to help them get to their best self. In my spare time I like to scrapbook, read and binge watch series on Netflix. I can be reached at shoover@centraliowarecovery.org or 515-298-3490.
Shawn Bennett

Shawn Bennett

Qualified Psychiatric Rehabilitative Practitioner
I have been with Central Iowa Recovery since July of 2016. I have an AAS in Administrative Assistant from DMACC and a Bachelor’s in Psychology with a minor in Education and Training from Buena Vista University. As a Qualified Psychiatric Rehabilitative Practitioner, I enjoy the opportunity to assist others in making lasting changes in their life from within, discover more about themselves and own the decisions they make in their goal of recovery. Reach me at sbennett@centraliowarecovery.org or 515-460-2222.

Dallas County

Shawn Bennett

Shawn Bennett

Qualified Psychiatric Rehabilitative Practitioner
I have been with Central Iowa Recovery since July of 2016. I have an AAS in Administrative Assistant from DMACC and a Bachelor’s in Psychology with a minor in Education and Training from Buena Vista University. As a Qualified Psychiatric Rehabilitative Practitioner, I enjoy the opportunity to assist others in making lasting changes in their life from within, discover more about themselves and own the decisions they make in their goal of recovery. Reach me at sbennett@centraliowarecovery.org or 515-460-2222.

Franklin County

Cheri Manning

Cheri Manning

Qualified Psychiatric Rehabilitation Practitioner
I provide IPR and CSS in Hardin County (primarily Iowa Falls) and Franklin County. I have a B.A. from Warburg College in Psychology and Sociology and an M.A. from the University of Missouri-Columbia in Social Psychology (with coursework for the PhD). While I initially used my degree to teach college courses in a number of places, I found my niche working in the mental health area and I now have over 15 years of experience in this field. I have been working as a Qualified Psychiatric Rehabilitation Practitioner with Central Iowa Recovery since its inception in October of 2012. While I technically have an office in Eldora, I am very rarely there and I am much more frequently in my Hampton office located in the Franklin County Community Resource Center building (at 123 1st Avenue South). I can be reached by phone or text message at (641)373-0182 and through email at cmanning@centraliowarecovery.org.

Greene County

Shawn Bennett

Shawn Bennett

Qualified Psychiatric Rehabilitative Practitioner
I have been with Central Iowa Recovery since July of 2016. I have an AAS in Administrative Assistant from DMACC and a Bachelor’s in Psychology with a minor in Education and Training from Buena Vista University. As a Qualified Psychiatric Rehabilitative Practitioner, I enjoy the opportunity to assist others in making lasting changes in their life from within, discover more about themselves and own the decisions they make in their goal of recovery. Reach me at sbennett@centraliowarecovery.org or 515-460-2222.

Grundy County

Cheri Manning

Cheri Manning

Qualified Psychiatric Rehabilitation Practitioner
I provide IPR and CSS in Hardin County (primarily Iowa Falls) and Franklin County. I have a B.A. from Warburg College in Psychology and Sociology and an M.A. from the University of Missouri-Columbia in Social Psychology (with coursework for the PhD). While I initially used my degree to teach college courses in a number of places, I found my niche working in the mental health area and I now have over 15 years of experience in this field. I have been working as a Qualified Psychiatric Rehabilitation Practitioner with Central Iowa Recovery since its inception in October of 2012. While I technically have an office in Eldora, I am very rarely there and I am much more frequently in my Hampton office located in the Franklin County Community Resource Center building (at 123 1st Avenue South). I can be reached by phone or text message at (641)373-0182 and through email at cmanning@centraliowarecovery.org.

Guthrie County

Shawn Bennett

Shawn Bennett

Qualified Psychiatric Rehabilitative Practitioner
I have been with Central Iowa Recovery since July of 2016. I have an AAS in Administrative Assistant from DMACC and a Bachelor’s in Psychology with a minor in Education and Training from Buena Vista University. As a Qualified Psychiatric Rehabilitative Practitioner, I enjoy the opportunity to assist others in making lasting changes in their life from within, discover more about themselves and own the decisions they make in their goal of recovery. Reach me at sbennett@centraliowarecovery.org or 515-460-2222.

Hamilton County

Courtney Underwood

Courtney Underwood

Qualified Psychiatric Rehabilitation Practitioner
I have been with Central Iowa Recovery since 2014. I am the QPRP for Hamilton County and I am also a Supervisor at Central Iowa Recovery. Phone: 515-297-2518 Fax: 515-832-9554 Email: cunderwood@centraliowarecovery.org
shannon hoover

Shannon Hoover

Qualified Psychiatric Rehabilitation Practitioner
I am a Qualified Psychiatric Rehabilitation Practitioner that works in Boone, Story and Hamilton County. I graduated from Buena Vista with a Human Service degree. I believe in letting the client show me the path to their recovery and work more as a guide to help them get to their best self. In my spare time I like to scrapbook, read and binge watch series on Netflix. I can be reached at shoover@centraliowarecovery.org or 515-298-3490.
pam irelan

Pam Irelan

Peer Support Specialist
I moved to Webster City, IA from Phoenix, AZ in April of 2012 to be closer to my father. I became a client of Central Iowa Recovery in May of 2015 and in the summer of 2018 I became a Peer Support Specialist. I help empower clients by developing a supportive relationship with them, helping them with personal goals or whatever is needed (taking them to get medication, food shopping or just listening to them talk). I love working with my clients, making them laugh, smile, and go “huh?” while they learn about themselves and become empowered. I see clients in Hamilton and Hardin Counties and can be reached at 515-297-4853.
ryan voster

Ryan Voster

Peer Support Specialist
I currently work as a Peer Support Specialist – Recovery Mentor for Central Iowa Recovery in Webster City, IA. I have a Bachelor of Arts Degree, in History at Northwestern College, Orange City, IA – May 2009. I’ve learned the importance of: Physical & Mental Health Awareness. I’ve also worked over 9 years for Webster County and Hope Haven’s "Friendship Center" in Fort Dodge, IA. I have had a lot of experience with persons with disabilities, in reaching their potential, obtaining employment, and achieving their goals. Through my illnesses, I’ve become a strong believer that life is what you make of it and that having a mental or physical illness doesn’t have to define what kind of person that you really are.

Hardin County

jennifer knott

Jennifer Knott

Qualified Psychiatric Rehabilitation Practitioner
I received my Bachelor's Degree from Buena Vista University with a double major in Psychology and Human Services. I began working at Central Iowa Recovery as a practitioner in December 2013. As a practitioner I assist my clients with learning about their mental health while reaching the goals they have set for themselves. My office in located in the Hardin County Community Services Office in Eldora. I can be reached at (641)373-7125.
Cheri Manning

Cheri Manning

Qualified Psychiatric Rehabilitation Practitioner
I provide IPR and CSS in Hardin County (primarily Iowa Falls) and Franklin County. I have a B.A. from Warburg College in Psychology and Sociology and an M.A. from the University of Missouri-Columbia in Social Psychology (with coursework for the PhD). While I initially used my degree to teach college courses in a number of places, I found my niche working in the mental health area and I now have over 15 years of experience in this field. I have been working as a Qualified Psychiatric Rehabilitation Practitioner with Central Iowa Recovery since its inception in October of 2012. While I technically have an office in Eldora, I am very rarely there and I am much more frequently in my Hampton office located in the Franklin County Community Resource Center building (at 123 1st Avenue South). I can be reached by phone or text message at (641)373-0182 and through email at cmanning@centraliowarecovery.org.
pam irelan

Pam Irelan

Peer Support Specialist
I moved to Webster City, IA from Phoenix, AZ in April of 2012 to be closer to my father. I became a client of Central Iowa Recovery in May of 2015 and in the summer of 2018 I became a Peer Support Specialist. I help empower clients by developing a supportive relationship with them, helping them with personal goals or whatever is needed (taking them to get medication, food shopping or just listening to them talk). I love working with my clients, making them laugh, smile, and go “huh?” while they learn about themselves and become empowered. I see clients in Hamilton and Hardin Counties and can be reached at 515-297-4853.

Jasper County

janie galloway

Janie Galloway

Qualified Psychiatric Rehabilitation Practitioner
I am married and have two grown sons. I graduated from the University of Massachusetts with a Bachelor's degree in Sociology and Human Services. I have worked in the Mental Health field for 22 years, of which 4+ years have been as a Practitioner with Central Iowa Recovery. I currently provide Intensive Psychiatric Rehabilitation in Jasper, Marion, and Poweshiek Counties.

Madison County

heather spaulding

Heather Spaulding

Qualified Psychiatric Rehabilitation Practitioner
I’m a Qualified Psychiatric Rehabilitation Practitioner (QPRP) for CIR. I graduated from Iowa State University with a Bachelor’s of Science in Psychology and Spanish minor. I have been in the mental health field since 2015. I currently provide services in Polk, Madison & Warren County. I can be reached by phone at (515) 971-8074 or by e-mail at hspaulding@centraliowarecovery.org.

Marion County

janie galloway

Janie Galloway

Qualified Psychiatric Rehabilitation Practitioner
I am married and have two grown sons. I graduated from the University of Massachusetts with a Bachelor's degree in Sociology and Human Services. I have worked in the Mental Health field for 22 years, of which 4+ years have been as a Practitioner with Central Iowa Recovery. I currently provide Intensive Psychiatric Rehabilitation in Jasper, Marion, and Poweshiek Counties.

Marshall County

alyson hicks

Alyson Hicks

Qualified Psychiatric Rehabilitation Practitioner
I have been with Central Iowa Recovery since 2013. I’ve worked in the mental health field since 1994, as a Targeted Case Manager and then a social worker for the Marshalltown School District before becoming a Qualified Psychiatric Rehabilitation Practitioner. I have my Bachelor’s degree in Psychology from UNI and am a licensed bachelor social worker. I have enjoyed working with adults who have serious mental illness and being involved as they find success and satisfaction in their lives. I have worked in Tama, Marshall and Poweshiek Counties during my career. I am a lifelong resident of Marshalltown and an active member of the community. I enjoy being an IPR Practitioner because I get the chance to get to know individuals who are making a commitment to better themselves. My office is in the Fisher Community Center and my phone contact is 641-751-8282.

Polk County

heather spaulding

Heather Spaulding

Qualified Psychiatric Rehabilitation Practitioner
I’m a Qualified Psychiatric Rehabilitation Practitioner (QPRP) for CIR. I graduated from Iowa State University with a Bachelor’s of Science in Psychology and Spanish minor. I have been in the mental health field since 2015. I currently provide services in Polk, Madison & Warren County. I can be reached by phone at (515) 971-8074 or by e-mail at hspaulding@centraliowarecovery.org.

Poweshiek County

janie galloway

Janie Galloway

Qualified Psychiatric Rehabilitation Practitioner
I am married and have two grown sons. I graduated from the University of Massachusetts with a Bachelor's degree in Sociology and Human Services. I have worked in the Mental Health field for 22 years, of which 4+ years have been as a Practitioner with Central Iowa Recovery. I currently provide Intensive Psychiatric Rehabilitation in Jasper, Marion, and Poweshiek Counties.
richard keller

Richard Keller

Qualified Psychiatric Rehabilitation Practitioner
I am an IPR practitioner with Central Iowa Recovery since March of 2015. I believe that authenticity and perseverance are key ingredients in building and maintaining strong relationships, both personally and professionally. I have earned Bachelor’s degrees in Psychology and Human Services from Buena Vista University as well as a Master of Science in Human Service Administration from Walden University. When not at work I enjoy fishing and many other kinds of outdoor activities. I am the IPR practitioner for Poweshiek County and I can be reached at 641-431-0641.

Story County

shannon hoover

Shannon Hoover

Qualified Psychiatric Rehabilitation Practitioner
I am a Qualified Psychiatric Rehabilitation Practitioner that works in Boone, Story and Hamilton County. I graduated from Buena Vista with a Human Service degree. I believe in letting the client show me the path to their recovery and work more as a guide to help them get to their best self. In my spare time I like to scrapbook, read and binge watch series on Netflix. I can be reached at shoover@centraliowarecovery.org or 515-298-3490.

Tama County

alyson hicks

Alyson Hicks

Qualified Psychiatric Rehabilitation Practitioner
I have been with Central Iowa Recovery since 2013. I’ve worked in the mental health field since 1994, as a Targeted Case Manager and then a social worker for the Marshalltown School District before becoming a Qualified Psychiatric Rehabilitation Practitioner. I have my Bachelor’s degree in Psychology from UNI and am a licensed bachelor social worker. I have enjoyed working with adults who have serious mental illness and being involved as they find success and satisfaction in their lives. I have worked in Tama, Marshall and Poweshiek Counties during my career. I am a lifelong resident of Marshalltown and an active member of the community. I enjoy being an IPR Practitioner because I get the chance to get to know individuals who are making a commitment to better themselves. My office is in the Fisher Community Center and my phone contact is 641-751-8282.
richard keller

Richard Keller

Qualified Psychiatric Rehabilitation Practitioner
I am an IPR practitioner with Central Iowa Recovery since March of 2015. I believe that authenticity and perseverance are key ingredients in building and maintaining strong relationships, both personally and professionally. I have earned Bachelor’s degrees in Psychology and Human Services from Buena Vista University as well as a Master of Science in Human Service Administration from Walden University. When not at work I enjoy fishing and many other kinds of outdoor activities. I am the IPR practitioner for Poweshiek County and I can be reached at 641-431-0641.

Webster County

regina roest

Regina Roest

Qualified Psychiatric Rehabilitation Practitioner
I am a Qualified Psychiatric Rehabilitative Practitioner with Central Iowa Recovery. When people experience un-medicated mental health, life can begin to unravel. That is where I come in. I assist them in realizing that they are capable of setting goals and reaching them. I received a major in Human Services and minors in Psychology, sociology, Education and Training and Client Centered from Buena Vista University. I have experience working with adults with Mental Health diagnosis and Intellectual Disabilities. I also have experience working with children with all different of Behavioral Disorders. I have been a person that had un-medicated mental health diagnosis and I felt like I reached rock bottom with nowhere to go. I like to work with people in the same situation to show them that there are different possibilities for them. I have been married to my husband for almost 10 years, and we have three children. We like to go camping the three seasons that we can and hunker down in the winter months to stay warm. Our children are all in travelling sports that we enjoy watching also. My family likes to travel to a different state at least once a year. The memories from that will last a lifetime.
ryan voster

Ryan Voster

Peer Support Specialist
I currently work as a Peer Support Specialist – Recovery Mentor for Central Iowa Recovery in Webster City, IA. I have a Bachelor of Arts Degree, in History at Northwestern College, Orange City, IA – May 2009. I’ve learned the importance of: Physical & Mental Health Awareness. I’ve also worked over 9 years for Webster County and Hope Haven’s "Friendship Center" in Fort Dodge, IA. I have had a lot of experience with persons with disabilities, in reaching their potential, obtaining employment, and achieving their goals. Through my illnesses, I’ve become a strong believer that life is what you make of it and that having a mental or physical illness doesn’t have to define what kind of person that you really are.

Warren County

heather spaulding

Heather Spaulding

Qualified Psychiatric Rehabilitation Practitioner
I’m a Qualified Psychiatric Rehabilitation Practitioner (QPRP) for CIR. I graduated from Iowa State University with a Bachelor’s of Science in Psychology and Spanish minor. I have been in the mental health field since 2015. I currently provide services in Polk, Madison & Warren County. I can be reached by phone at (515) 971-8074 or by e-mail at hspaulding@centraliowarecovery.org. I received a major in Human Services and minors in Psychology, sociology, Education and Training and Client Centered from Buena Vista University. I have experience working with adults with Mental Health diagnosis and Intellectual Disabilities. I also have experience working with children with all different of Behavioral Disorders. I have been a person that had un-medicated mental health diagnosis and I felt like I reached rock bottom with nowhere to go. I like to work with people in the same situation to show them that there are different possibilities for them. I have been married to my husband for almost 10 years, and we have three children. We like to go camping the three seasons that we can and hunker down in the winter months to stay warm. Our children are all in travelling sports that we enjoy watching also. My family likes to travel to a different state at least once a year. The memories from that will last a lifetime.