Staff

Executive Director

135×135 CIR StaffPics-Bedord

Tim Bedford

Executive Director
I am a Certified Psychiatric Rehabilitation Practitioner and have worked in the Mental Health Services Field for nearly 20 years. I contributed to the design and development of Central Iowa Recovery and was its actual first employee hired on April 10, 2012 as the Executive Director. I am also a contracted employee of The Center for Psychiatric Rehabilitation of Boston University as a Certified Program Development Consultant and Skills Trainer. I have been involved in the Intensive Psychiatric Rehabilitation Service Program in Iowa since its origin and continue to strive to improve services, as well as service provision, to individuals experiencing symptoms from mental illness.

Office Staff

Deb Rohlfs

Deb Rohlfs

Clinical Director
Deb Rohlfs is the Clinical Director at Central Iowa Recovery. She is a Licensed Mental Health Counselor as well as a Qualified Psychiatric Rehabilitation Practitioner. She received her Master’s Degree from the University of South Dakota. She comes to Central Iowa Recovery with 12 years’ experience in the substance abuse and mental health field. To contact Deb you can call at 515-297-4386 or e-mail at drohlfs@centraliowarecovery.org.
Jami Olson

Jami Olson

Business Manager
I joined Central Iowa Recovery in January 2020 as the Business Manager/Billing Clerk. I handle the daily needs of our main regional office as well as assist practitioners and other offices with their needs. I work closely with our Executive Director, Clinical Director, and practitioners to ensure proper insurance billing and payment as well as with financial analysis. I have my Masters in Professional Accountancy from the University of Nebraska-Lincoln and am a Certified Public Accountant. In my spare time I love to cook and spend time with my family, boyfriend, and my dog Oliver. I am located in our main office in Webster City and can be reached at (515) 832-8990.

Practitioners

Aly Hicks

Aly Hicks

IPR/CSS
Counties-Marshall/Tama
I have been with Central Iowa Recovery since 2013. I’ve worked in the field of mental health since 1994, as a Targeted Case Manager, social worker for MCSD and a Qualified Psychiatric Rehabilitation Practitioner. I have my bachelor’s degree in Psychology from UNI and hold an LBSW. I truly enjoy working with individuals and being involved as they find success and satisfaction in their lives. I am a lifelong resident of Marshalltown and an active member of the community. My office is in the Fisher Community Center and my phone contact is 641-751-8282.
Amy Stafford

Amy Stafford

IPR
Counties-Warren/Polk/Madison
I have been at Central Iowa Recovery since 2019 at a Qualified Psychiatric Rehabilitation Practitioner. I have a Bachelor’s degree in Psychology and Child and Family Studies and over 20 years of experience in mental health services doing a variety of different jobs to include case management, in-patient discharge planning, crisis center and facilitating an intensive outpatient program with the focus on skill building. I enjoy assisting individuals with learning new skills that will help them reach their goals and find success in different areas of their lives. I currently serve the Warren County, Polk County and Madison County area. My phone contact is 515-971-8074.
Brandon Greenfield

Brandon Greenfield

CSS/Peer Support
Counties-Story
Brandon Greenfield first became involved with Central Iowa Recovery in May of 2016 as a member of the IPR program at the corporate office in Webster City. Upon successful completion and graduation from IPR, along with additional training, Brandon achieved his goal of becoming a Peer Support Specialist with CIR in the fall of 2019. Currently, Brandon likes to find balance between family time, landscaping, and life on the farm as his journey through working in the field of mental health continues. Through sharing his life experiences, Brandon wishes to relate to his clients in an empathetic way to help improve their overall wellbeing. Contact 515.478.0619 in the Ames area.
Courtney Underwood

Courtney Underwood

IPR
Counties-Hamilton
I have been with Central Iowa Recovery since 2014. I am the QPRP for Hamilton County and I am also a Supervisor at Central Iowa Recovery. Phone: 515-297-2518 Fax: 515-832-9554
Diana Lopez

Diana Lopez

IPR
Counties-Story
My name is Diana Lopez. I am a Qualified Psychiatric Rehabilitation Practitioner and I provide services in Story County. I graduated from Iowa State University with a major in Psychology and a minor in Criminal Justice Studies. I hope to help others realize that there are resources and assistance available for them to manage their goals and mental health. I can be reached by call or text at 515-460-2222 .
jennifer hightshoe

Jennifer Hightshoe

CSS/Peer Support
Counties-Boone
Is a peer support specialist for Boone County. She is an alumni of the IPR program and has lived experience. She enjoys helping other work through their recovery.
jennifer knott

Jennifer Knott

IPR/CSS
Counties-Boone
I received my Bachelor's Degree from Buena Vista University with a double major in Psychology and Human Services. I began working at Central Iowa Recovery as a practitioner in December 2013. As a practitioner I assist my clients with learning about their mental health while reaching the goals they have set for themselves. My office in located in the Hardin County Community Services Office in Eldora. I can be reached at (641)373-7125.
Kari Taggert

Kasey Taggart

IPR
Counties-Boone
I’m a Qualified Psychiatric Rehabilitation Practitioner for Central Iowa Recovery, and I provide IPR services to Boone and Story County. I graduated from Iowa State University with a Bachelor’s degree in Child, Adult, & Family Services. I’ve always felt passionate about helping others, so I really enjoy being part of a program that teaches clients the skills to be successful and feel more confident in managing their mental health symptoms. You can reach me through email.
pam irelan

Pam Irelan

CSS/Peer Support
Counties-Hamilton/Hardin
I moved to Webster City, IA from Phoenix, AZ in April of 2012 to be closer to my father. I became a client of Central Iowa Recovery in May of 2015 and in the summer of 2018 I became a Peer Support Specialist. I help empower clients by developing a supportive relationship with them, helping them with personal goals or whatever is needed (taking them to get medication, food shopping or just listening to them talk). I love working with my clients, making them laugh, smile, and go “huh?” while they learn about themselves and become empowered. I see clients in Hamilton and Hardin Counties and can be reached at 515-297-4853.
regina roest

Regina Roest

IPR
Counties-Webster
I am a Qualified Psychiatric Rehabilitative Practitioner with Central Iowa Recovery. When people experience un-medicated mental health, life can begin to unravel. That is where I come in. I assist them in realizing that they are capable of setting goals and reaching them. I received a major in Human Services and minors in Psychology, sociology, Education and Training and Client Centered from Buena Vista University. I have experience working with adults with Mental Health diagnosis and Intellectual Disabilities. I also have experience working with children with all different of Behavioral Disorders. I have been a person that had un-medicated mental health diagnosis and I felt like I reached rock bottom with nowhere to go. I like to work with people in the same situation to show them that there are different possibilities for them. I have been married to my husband for almost 10 years, and we have three children. We like to go camping the three seasons that we can and hunker down in the winter months to stay warm. Our children are all in travelling sports that we enjoy watching also. My family likes to travel to a different state at least once a year. The memories from that will last a lifetime.
richard keller

Richard Keller

IPR/CSS
Counties-Poweshiek/Jasper
I am an IPR practitioner with Central Iowa Recovery since March of 2015. I believe that authenticity and perseverance are key ingredients in building and maintaining strong relationships, both personally and professionally. I have earned Bachelor’s degrees in Psychology and Human Services from Buena Vista University as well as a Master of Science in Human Service Administration from Walden University. When not at work I enjoy fishing and many other kinds of outdoor activities. I am the IPR practitioner for Poweshiek County and I can be reached at 641-431-0641.
shannon hoover

Shannon Hoover

IPR/CSS/Peer Support
Counties-Webster
I am a Qualified Psychiatric Rehabilitation Practitioner that works in Greene County. I do peer support in Greene county as well. I graduated from Buena Vista with a Human Service degree. I believe in letting the client show me the path to their recovery and work more as a guide to help them get to their best self. In my spare time I like to scrapbook, read and binge watch series on Netflix. I can be reached via email or 515-832-9550.